Don't Destroy Your Search Engine Advertising with Bad Website Design

Don't Destroy Your Search Engine Advertising with Bad Website Design
Ask About This Article 02nd March 2009Author: Paul Marshall
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So, you've embarked on a search engine advertising program, maybe even SEO. Whether you're doing this on your own or using an SEO firm, there are key points to become aware of.

If you miss these, you won't increase conversions.

What good is a Number 1 organic search engine raking or AdWords ad listing, if you don't have increased sales or if you don't generate more sales leads?

Too often, we get all focused about the Internet advertising -- the ads, the offer -- that we don't think the whole process through step-by-step and consider the experience our website visitors will be having.

If we did, we'd be thinking "big picture" and we would head off some of these potential problems before they occur.


Overcoming Your Website Visitors Anxiety


When people come to our website it's natural for them to feel anxiety. After all, look at all the cr*p on the Internet today, all the too-good-to-be-true products and services.

But when you and I offer REAL products or services, we have to overcome that concern, even if we're treating our site visitors fairly and not making outrageous claims.

So, how can you overcome these anxieties?


1. Offer more than a 1-page website. Credible companies have multi-page websites, including Privacy Policy, Terms of Use | Service and About Us pages.

They also have more than 1 page about their products or services.

I'm surprised by the number of 1-page websites I see from companies using infomercials to advertise their products. Often, they have the purchase form right on their home page, their only page.

Websites that are only 1-page don't seem credible. And having the purchase form right on the home page comes across as very pushy!


2. Next to any sign up or contact form buttons clearly state that you don't sell your customers' private information and link to your Privacy Policy page.


3. Effectively communicate what your Value Proposition is, also called your Unique Selling Proposition. If you don't know why someone should buy your product or service versus your competitors', now is the time to figure it out. (And by the way, based on my experience, if you don't know this, you're not alone, by any means.)

But our websites have to be about more than just us. They have to be about our visitors. What's in it for THEM, to do business with us? What unique voids in the marketplace can we fill?


As a Small Business Owner, Personally Relate to Your Site Visitors and Communicate Directly with Them


People don't buy from websites, they buy from people! So, how can you apply this to your own website?


1. For many small businesses and solo proprietorships, their website text should speak to your visitors directly in first person.

This should be written from the voice of the owner or President. They shouldn't use third person, institutional-sounding language, getting rid of "we" and "our", using "I" instead, speaking first person, in an actual conversation. Don't try to sound like you're Microsoft!

And while your at it, be careful about overuse of words about you...whether "I", or those words, "we", "our" or "us".

Check out the WeWe calculator (Google: wewe calculator). Make sure to focus on customer-focused words and NOT on words about you or your company.


2. Include your picture on your Web pages.

For a larger small business trying to make that personal connection with their website visitors, try the idea used by the nutritional supplement company Lumina. (Google: Lumina Health Contact Us)

In this execution, notice how Lumina gets you to relate to their customer service department. I still remember it was John I spoke with and that's been over 1 year ago that I called them!

Again, people buy from other people, not from websites.

For us as small businesses, why should we sound large, pretending to be something we aren't? And why should we run from our advantage of being small: low overhead, friendly, personal service and accountability, among other advantages.


Make Each Step in Your Marketing a Smooth Handoff from One Step to Another


If you're running pay per click advertising, make sure your ad matches the experience your website visitor will have when they come to your landing page. Actually, this same principle applies whether you're using search engine advertising or organic search engine optimization.

Quite often when I'm Coaching my small business owner clients or performing the service of an SEO Firm, I find the wording for their organic listing or AdWords ad says one thing and their landing page says something that doesn't sound the same.

This causes confusion is the best case scenario. In the worst case, it causes a lack of trust. Dangerous!

We should understand our products or services. And we know what we want our visitors to do on our site.

Our potential customers may not understand either. We need to think like them, when we explain what we have to offer them and how to use our website to take advantage of what we have to offer.

And when "shifting" from one page to another, we need to hand-off from one page to another naturally and smoothly, like a car with a smooth automatic transmission.

Don't advertise one offer in AdWords, only to have your landing page sound like it was written for another advertising offer. I see this problem a lot!

Often times, having an affordable SEO firm reviewing what you're doing can offer easy, inexpensive fixes that can yield big improvements in your search engine advertising conversions.


Your Action Plan


Let's review what we've talked about.

First, overcome visitors anxieties by offering a multi-page website which answers questions about your company and your services or products, while inspiring confidence in your company. Effectively communicate your Value Proposition.

Second, personally relate to your site visitors. Avoid using the wrong words that may put off your site visitors. Use your picture on your Web pages.

Third, hand-off from one page on your website and one step in your selling process to another smoothly and naturally. We should understand what we want our site visitors to do, but they won't unless we make the process really clear.

Whether your using an SEO Firm or doing the work yourself, if you take these steps, your search engine advertising plan will convert at a MUCH higher rate, when you take these steps.

Are you tweaking your
search engine advertising plan?
Paul Marshall runs an
SEO firm offering affordable SEO services and d-i-y SEO Coaching.
Receive your Free Introductory Consultation, just visit:
http://strategicwebmarketing.net

How Important is Website Design in SEO

Do you have to sacrifice all of the creative and artistic elements of your web site to rank in the search engines?
Thanks to the birth of professional search engine marketers the top ranks are saturated with the pages of companies that can pay for such insight. That said, it's certainly possible to employ high ranking tactics in your own website. Actually, the most basic tactics can move you up from an 800 position to a 300. However, it's the top of the scale where efforts seem almost inversely exponential or logarithmic, you put a ton in to see a tiny change in rank.

How do you meld the ambitious overhauls required to attain significant ranking and NOT compromise the design of your site?

DESIGN CAN'T BE IGNORED

If you have an existing site, you've probably tied it into your existing promotional content. Even if you've allowed your website to cater to the more free form of the net, it should still be designed as a recognizable extension of your business.

The reasons for doing so are valid, and can't simply be ignored for the sake of achieving a first age position, can they? If your research into search optimization leaves you shuffling around thoughts of content, keyword saturated copy and varying link text, you correctly understand some of the basic pillars of search engine optimization.

And, you aren't alone if you have this disheartening thought-If I do all this SEO stuff and reach number one across the board, who would stay at my site because it's so stale and boring I'm even embarrassed to send people there!

There are two ways to successfully combine design and SEO. The first is to be a blue chip and/or Fortune 500 company with multi million dollar advertising and branding budgets to deliver your website address via television, radio, billboards, PR parties and giveaways with your logo.

Since chances are that's not you, and certainly not me, lets look at the second option. It begins with some research into your market, some thoughtful and creative planning, and a designer who is a search engine optimizer, and understands at least basic CSS and HTML programming techniques. Or a combination of people with these skills that can work very well together.

DESIGN IS FOR BROCHURES, INSTANT RESULTS ARE FOR THE WEB

that’s not the whole truth, but it will help compare and contrast design and SEO. In reality, SEO needs the quantity and detail of supporting text that a brochure has, but good web design has to catch a viewer's attention in 5 seconds. It's pretty difficult to read and absorb the content of an entire brochure in less than 5 seconds.

Search engines need rich, related, appropriate, changing and poignant content. And for them to rank you, all of that must be on your pages. But if it's not well organized and broken down into bite size chunks, no one is going to bother learning about what you're offering.


Sadly, it's very difficult to optimize a site without completely overhauling it. You'll soon understand why. Design and SEO must be strongly rooted into every aspect of each other, possessing a true, symbiotic relationship. Lets look at a simplified example of this. Lets say you are optimizing a page for the keyword phrase, "pumpkin bread recipe."

From a design standpoint "Pumpkin Bread Recipe" would be the heading for the page, in a nice, readable font with the words perhaps an orange-brown color. And lets add a fine, green rule around it.

There are many ways to create that simple, colored heading. However, there is only one way that is best for both design and SEO. That is to use Cascading Style Sheets, or CSS. In addition, that line of code containing "Pumpkin Bread Recipe" needs to be as close to the top of the page as possible (which CSS also allows).

To a viewer, the recipe text might be read more if it were located to the right of a photo of a buttered piece of pumpkin bread on a small plate next to a lightly steaming cup of coffee.

SEO needs to read that ingredient list and baking instructions. Search engines now understand on a rudimentary level that the ingredients are indeed related to the optimized words- pumpkin bread recipe.

Additionally, it would take many extra lines of code to make a table in this example if you didn't use CSS. Search engines don't like extra code. In fact, given enough times, that "extra" code will make the keyword phrases seem less important and hurt rank.

Note: In the page code, a few thousand characters more than you need to get all of that content organized would normally just add to your page load time, and might be acceptable. But to a search engine, that time can really add up. It won’t read through page after page, site after site, billionth after billionth character of unimportant code to find the relevant text. Therefore, the less code, the better your chances. Moral- Less code, more content.




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